As patients have had to take on more financial responsibility for their care, they seek tools to help keep them informed and engaged. With increasing out-of-pocket responsibilities and consumer financial strain, patients are carefully scrutinizing health care expenses and are willing to abandon providers that deliver a poor experience. Join us for an interactive webinar that will explore:
How to compare your patient experience with industry benchmarks How to identify and fix sources of inefficiency in your front-end revenue cycle operations How to improve capacity through top-of-license front-end teams How not to assume what consumers want instead of knowing what really drives patient choices in a specific market.
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