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White Paper: LogMeIn Download this report to learn more about the key trends in support service and how to create a support strategy that empowers your customers- both internally (employees) and externally (end-users). Read More ▶ |
A sound IT architecture keeps your company’s technology strategy humming. From kludges to manual re-keying to redundant apps, these are the telltale indicators of an IT environment on the brink of collapse. Read More ▶ |
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A winning internet of things strategy requires strong leadership, clearly defined roles and a dedicated team. Pioneering IT leaders offer hard-earned advice for IoT success. Read More ▶ |
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Chatbots are all the rage right now but they’re virtually useless unless enterprises nail the customer experience. Here’s how to ensure your chatbot initiative pays off. Read More ▶ |
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To be a truly great project manager, you must be a strategic business partner fully vested in organizational success — and be able to roll with inevitable setbacks. Here’s how to stand out from the crowd. Read More ▶ |
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Business analysts have traditionally served as a bridge between an enterprise IT department and the business units to ensure that software has the functions that users need. But the role is evolving to include responsibility for successful adoption of new software applications. Read More ▶ |
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As technology has spun forward, so has how supply chains work and the best practices to manage them. Here are five keys to supply chain management success. Read More ▶ |
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In technology, things go wrong all the time, sometimes catastrophically. But if you stop paying attention after you fix the immediate problem, you’re missing out on the benefit of learning from experience. Read More ▶ |
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You can find some of the best tech talent in these 10 cities, but with high costs of living and high costs of operating a business, these tech workers come at a high price. Read More ▶ |
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Video/Webcast: LogMeIn In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is passion for supporting customers and with social intelligence-a human connection in a digital world. Read More ▶ |
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