| A technology-first approach to digital transformation is a recipe for disaster. Start instead by overhauling your organization with a customer-centric end goal in mind. Read More ▶ |
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| | | Video/Webcast: Genesys Join this live webinar with Forrester on November 15th and hear from special guest speaker Melanie Turek, VP of Research, Frost & Sullivan as she and Gina Clarkin from Genesys discuss critical success factors in the decision process for contact center technology decisions. Read More ▶ | | Data analytics is fast becoming the key to a winning business strategy. But without the right approach, skills, and tactics, your data initiatives may never add up. Read More ▶ |
| | To effectively support today’s IT-informed business strategies, CIOs must embrace new approaches to IT strategic planning that are more business-driven, flexible, and frequently revisited than in years past. Read More ▶ |
| | To succeed as a CIO, you need a strong lieutenant. The natural successor, the wise counsel, the ultimate assistant — here’s how to identify and groom just the right No. 2 for you. Read More ▶ |
| | | | By monitoring the performance of critical business systems, Carhartt has broken the ice between its business and IT teams — better positioning the work-apparel retailer to thrive in the digital era. Read More ▶ |
| | From data scientists to data security pros, the battle for the best in IT talent will wage on next year. Here’s what to look for when you’re hiring for the 7 most in-demand jobs for 2018 — and how much you should offer based on experience. Read More ▶ |
| | Outsourcing can bring big benefits to your business, but there are significant risks and challenges when negotiating and managing outsourcing relationships. Here, we break down everything you need to know to ensure your IT outsourcing initiatives succeed. Read More ▶ |
| | Video/Webcast: UniVoIP MiCollab is a collaborative multimedia interaction tool that provides employees with everything they need to connect, collaborate and communicate across any device. With MiCollab, employees boost the sharing of knowledge and ideas across business silos, extend the power of teamwork beyond the walls of an office space, and reduce project completion time with more efficient collaboration. Read More ▶ | CIO Insider | Editor's Picks |
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