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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
January 13, 2024
9 CRM trends for 2024
Customer relationship management (CRM) is undergoing a sea change, thanks to AI advances, expanding data capabilities, and process automation â and IT leaders are responding with new takes on CRM strategies. Read more
Sponsored by Workday: Whatâs next for AI in the enterprise?
Despite the hype, and the risks, AI requires CIOs and their teams to lean in on a strategy for capturing its benefits. Competitive advantage lies in the balance: 71% of business leaders expect AI and machine learning to transform the global business landscape.Read more
Top 8 challenges IT leaders will face in 2024
Geopolitical and macroeconomic uncertainty, fallout from the generative AI explosion, and the need to prioritize on a budget top the list of tough, ongoing issues CIOs must navigate this year. Read more
5 ways to maximize your cloud investment
Cloud migration doesnât always go according to plan, so knowing how to get the most from your investment starts with having the right strategy and securing good relationships to maximize ROI. Read more
6 tough AI discussions every IT leader must have
Challenging questions are rising around enterprise AI strategies, and CIOs must at least be able to shape the conversations around these issues if not answer them. Read more
10 top priorities for CIOs in 2024
A new year offers fresh opportunities and challenges. Prioritizing your most critical tasks will help you save time and effort. Read more
Cathay Pacific to take cloud journey to new heights
The second segment of Cathay Pacificâs digital transformation will take flight this year with cloud optimization and secure networking as top goals, IT GM Rajeev Nair says. Read more
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