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ARTICLES

A Research Agenda for Generative AI in UX

By Raluca Budiu • 8 Minute Read

To navigate this period of change, researchers must explore how generative AI changes what we study and how we study it.

Creating Design Specs for Development

By Kelley Gordon • 6 Minute Read

Design specifications should provide all the relevant information needed to align the design and development teams.

VIDEOS

Button States 101

By Kelley Gordon • 3 Minute Video

Understand how button states support usability. Design clear visual cues for each state to guide and inform user actions.

UX Benchmarking vs. UX Success Metrics

By Tim Neusesser • 4 Minute Video

UX benchmarking allows us to track the long-term changes in the overall user experience of our product, while UX success metrics help us assess the short-term impact of a specific project or feature launch.

NEW PODCAST

The Future of Service Design in the Age of AI

featuring Erika Flowers, author of Practical Service Blueprinting

What does it mean to design experiences in a world where pixels are no longer the focus? In this episode, service design thought-leader and author Erika Flowers shares her thoughts on how designers must evolve as AI transforms the tools, processes, and expectations of our work.
Watch Now

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