| | Transform your HPE services experience with real-time insights now available | | Discover new insights Your HPE services experience is evolving to be increasingly personalized and predictive. Starting today, you can now drive faster issue resolution through access to actionable insights. Are you ready to transform your support to a proactive, data-driven experience? Let us show you how access to near real-time, on-demand data about your entire support environment can make your job easier. HPE support services customers: introducing new insights on your products, contracts and cases – right at your fingertips. Sign-in to your support portal and access these new dashboard views: |
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| | | | Your Insights Dashboard Holistic overview of your products and cases with your support level info. | | | | | | Incident Dashboard Detailed case trending, and then drill into incident details by service level, severity, status, proactive vs. reactive and more. | | | | | |
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| | Get started Login and click on Your Insights in your Workspace to access your dashboards or learn more. If you do not have an HPE support services contract, contact your HPE Pointnext sales representative. Please note: HPE Proactive Care reports are now being replaced by the new insights dashboards. Stay tuned for more insightful views coming soon with ongoing innovation. | | Learn more - Insights | |
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