WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

SEPTEMBER 27, 2018

Evangelist of Dealership CRM System Meets All Kinds

Sometimes Mark Vickery is preaching to the choir, other times he’s trying to convert doubters who aren’t convinced CRM systems play a big role in auto retailing.

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Dealers Must Do the Selling, But Data Analytics Sure Helps

“A lot goes into technology, but then a human has to sell the car,” says Mike Cooperman of Ninedezine.

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Five Lessons from Hollywood About Autonomous User Experience

It doesn’t take someone named Cipher to figure out keeping riders calm will be the ultimate secret code.

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Website Makes Car Buying Click-Quick

Buyers using the delivermyride.com website can select a competitively priced new car from their couch – and have it delivered to their door the next day.

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