| February 2017
How to Assess, Apologize, and Act Like a Leader A lack of self awareness is one of the biggest challenges leaders face as they step into increasingly higher management roles. "As a leader, you need to be on your best behavior all of the time," says coaching expert Madeleine Blanchard. "What's unfortunate is that just when a leader needs increased self awareness, the quality of honest feedback they receive plummets. "As the leader assumes increased power, followers in the organization start to modify the feedback they provide. Feedback is more positive. The boss's jokes are always funny and their ideas are always good. People begin to suck up to power in a way that distorts reality for the successful executive, who no longer receives the straight scoop." "That can lead to blind spots, especially in the areas of communication and trust," says Randy Conley. As trust practice leader for The Ken Blanchard Companies, Conley has seen how leaders can struggle—and how they often can be unaware of how they are coming across to others. "The problems can usually be traced back to one of four areas," explains Conley.
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Client Spotlight
Executive Coaching Takes Experiential Learning to the Next Level  Leadership learning experiences that are truly transformational require careful thought, strategic situations, and the courage to step outside the comfort zone. The Global Pro Bono programs offered by PYXERA Global represent all of these elements. "We provide detailed pre-work to help participants prepare for their experience and a closing workshop at the end of the experience, but our experience shows that participants benefit greatly from being able to work with a coach to set goals for their learning—and, even more importantly, to reflect upon their learnings and incorporate them back into the workplace upon their return," explained Laura Asiala, Vice President Public Affairs. READ THE ARTICLE
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