Addressing the Needs of a More Connected Customer

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August 10, 2021

Addressing the Needs of a More Connected Customer

Contact centers must adapt to changing times by integrating open cloud platforms and agile solutions to support today’s connected customer.

TOP STORIES

5 Enterprise Risks that Can be Solved by a Service Mesh Service meshes have emerged as a widely-used component of the cloud-native stack because they add critical features around visibility, reliability, and security in a way that minimizes developer involvement.
Read More How The New Workplace Model Challenges Cybersecurity With an agile philosophy, IT teams should feel comfortable walking the tightrope between security and accessibility with a zero-trust framework.
Read More Rising Upload Speeds Drive Symmetric Internet Access Rollout Federal broadband spending programs offer new and better networking options for IT managers looking to support remote working, education, medicine, and video surveillance apps.
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TECH RESOURCES

WHITE PAPERS

The Dirty Dozen: The Truth About Privacy Preserving Techniques and Technologies 2021 Data Breach Investigations Report SMB snapshot 2021 Data Breach Investigations Report Executive Summary

ONLINE EVENTS

Two Sides of the PAM Coin - August 11 - Register Now

There are two sides of the PAM (Privileged Access Management) Coin. Password vaulting is one. Privilege Elevation is the other. A vault is a great first step in protecting your company from identity-related data breaches, but don't stop there! We ...

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Building a Fiber Network for the Next 20 Years Enterprise demands for ever-more bandwidth and next-generation services are driving the need for more fiber in carrier and provider networks. Read More

The Strategic Advantage of Hyperautomation Hyperautomation, which is more than an extension of RPA, has the potential to transform enterprise processes because of how broad and deep it is. Read More

Is Unlicensed Wireless Too Risky for Mission-Critical Use Businesses that rely heavily on unlicensed wireless for mission-critical uses might want to begin investigating alternatives that are less prone to interference. Read More

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