The US services sector showed strength in February, with the Institute for Supply Management's nonmanufacturing index rising to 57.3, the highest level in a year, from 55.5 in January. Meanwhile, the ADP National Employment Report shows 183,000 jobs joined private payrolls last month, well above economists' forecast of 170,000.
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Superstar candidates are more likely to accept a job offer if they think the interview is difficult, and only 11% of interviews hit that mark, according to a study. Tougher questions -- not brainteasers -- and tests of skill -- not personality -- can strengthen the process, Jeff Haden writes.
Kentucky Gov. Andy Beshear wants employers in the state to provide paid sick leave, if they do not already, to ensure employees with COVID-19 symptoms can stay home. Companies in the state report making plans to address the disease caused by the novel coronavirus, but Jason Bailey of the Kentucky Center for Economic Policy said just 62% of private-sector workers in Kentucky, Tennessee, Alabama and Mississippi have paid sick leave benefits, compared with 91% in the Pacific Northwest.
An upskilling and reskilling boom is on the way with 51% of learning and development professionals planning to launch programs this year, according to LinkedIn's 2020 Workplace Learning Report. Companies will focus learning and development budgets on training for augmented reality as well as virtual reality, bringing technical skill training to new workers.
Humans are hard-wired to trust authority figures and to "outsource" decision-making, say psychologists Paul Napper and Anthony Rao. Napper and Rao say questioning talking points, asking thoughtful questions and thinking for one's self are keys to success.
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