Survey: Honda, Toyota Have Lowest Service, Warranty Costs

The report finds higher service and warranty costs don’t necessarily mean more problems. A vehicle can have fewer problems than others in its segment but higher overall costs based on the nature of components repaired or replaced, as well as parts and labor expenses.

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Parts Department Could Be Your Dealership’s Greatest Hidden Strength

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It’s no secret that the parts department isn’t the first to come to mind when you think of a strong dealership. However, your parts department could be your secret weapon for maximizing revenue. Get the guide now to learn how to turn your parts depa

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Volkswagen Using Advanced 3D Printing Process to Make Parts

The new process, called binder jetting, reduces costs and increases productivity because components can weigh only half as much as conventional parts made from sheet steel.

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Invest Dealership Profits in People, Consultant Says

Dealerships need to be able to sell themselves based on other employee benefits besides compensation, such as opportunities for promotion, healthcare benefits, work-life balance, a supportive corporate culture and paid time off, consultant Candice Crane says.

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