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Zelros CEO Christophe Bourguignat on AI personalisation in insurance The co-founder of Zelros, an AI platform that helps insurers offer personalised product recommendations, discusses the role of the technology in a traditional industry.
 
Promotions and discounts: UX/CX considerations for ecommerce brands

With many retailers looking once again to promotions, how should they approach the strategy without damaging consumer perception? And what role can ecommerce UX play, from conversion to creating exclusivity?

 
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 ‌  The Marketplace Opportunity

This edition of Digital Transformation Monthly reports on the rise of marketplaces across B2C and B2B sectors, looking at key stories that illustrate the wide variety of functions that marketplaces can serve, and the potential benefits and challenges for businesses.
 ‌ Achieving Omnichannel Excellence Best Practice Guide

With omnichannel now regarded as playing an essential role in business success, this best practice guide looks at how companies can develop their omnichannel strategy to achieve excellence.
 
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We ask three digital marketing and ecommerce leaders to sketch the marketing team of the future.
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