| The numbers aren’t great. Returns on AI investment in the past couple of years? Not up to scratch, and IT leaders are feeling the pinch as CEOs look askance. That dissonance within the C-suite is an overriding issue covered in today’s leading story by Grant Gross. It’s a heady mixture of self preservation, FOMO, and forecasting which way the tech wind might blow. And with only a quarter of recent AI initiatives hitting ROI targets, according to reports, a change of tactics is needed to approach AI more honestly as a means to fix core issues rather than use it as showy ornamentation to festoon the business. That’s never the intention, but the data makes a convincing argument.
People want their brand to be seen as AI-first but often apply it to non-urgent problems, says Ivan Navodnyy, chief product officer of fintech solutions provider B2BROKER. “Forget about delivering measurable ROIs,” he says. “Just a small fraction of AI projects even makes it to production stage in the first place.” Some difficult conversations lie ahead, mostly centering around whether you even need AI at all.
| | Carl Friedmann, Executive Regional Editor, CIO |
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