| Mobile Order-Ahead Tracker⢠|
| Social Distancing And Account Takeovers â COVID-19's Impact On QSRs The dine-in bans brought about by the COVID-19 pandemic are not only devastating the revenues of small quick-service restaurant (QSR) chains, but are also helping bad actors take advantage of the chaos. In this monthâs Mobile Order-Ahead Tracker, PYMNTS speaks with Gail Taggart, CEO of QSR chain LYFE Kitchen, about how these QSRs are taking steps to prevent account takeover fraud. |
| Kicking The Cash Out Of Japanese eCommerce Though Japanese consumers have credit cards, nearly half eschew them in favor of methods like cash on delivery (COD) when it comes to shopping and paying online. Paidy founder and Executive Chairman Russell Cummer tells Karen Webster why his firmâs efforts to move consumers off the model with a better way to consolidate and settle those transactions is getting a boost from consumers who now want to eschew cash. |
| Fighting Fraud In The New Normal Consumers and businesses are only as strong as their weakest link and global crises now test many of them. Fiservâs Vice President of Risk Analytics and Strategy Kannan Srinivasan and Vice President of Fraud and Financial Crimes Management Gasan Awad tell PYMNTS that new paradigms for fighting fraud are needed to prevent this crisis from becoming an opportunity for criminals. |
| APIs, ISVs And The End Of Business As Usual The current pandemic has exposed vulnerabilities across doing 'business as usual.' Merchants have to adopt an increasing wave of online commerce. Daniela Mielke, CEO at RS2 Software, tells Karen Webster, how application programming interfaces (APIs) can help integrated software vendors (ISVs) and PayFacs make payments 'invisible' and help monetize their inevitable business model pivots. |
| Does The Fitness Biz's Digital Shift Have Post-COVID-19 Endurance? The $27-billion-a-year U.S. fitness industry has found itself all but shut down as social distancing closed gyms and studios. But digital fitness companies like Obe and Mirror — which sell home equipment and stream classes over the Web — are reporting soaring sales. Will consumers go back to working out in a gym after the pandemic passes when they've invested so much in being able to 'working in' at home? |
| | Virtual Roundtable: How We Will Travel | | Travel's Long Journey Back To Normal While the Covid-19 outbreak has been brutal across the economy, travel as a vertical has been hit particularly hard. For PYMNTS' virtual roundtable, Karen Webster spoke to Flywireâs Industry Director of Travel Colin Smyth; Homelike CEO Dustin Figge; and American Society of Travel Advisors (ASTA) Executive Vice President of Advocacy Eben Peck about how travel is changing, where early signs of a return in the industry are and how a different industry will likely be what emerges on the other side of the outbreak when it comes to both leisure and business travel. |
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