| Amazon launches shoppable stickers, Raise mobile wallet changes the gift card game, Why Wawa jumped into mobile order ahead. | | | Nokia: The Rise Of Predictive Customer Service
Nokia's Rich Crow says consumers just want their phone and cable service to work, and when it doesnât to just get it fixed. Zero Touch is their answer using AI to identify and fix problems long before they become angry phone calls. Karen Webster got the scoop on how it all works. Read More... |
| NACHA CEO On The Need For ⦠Innovation
In payments, speed thrills, but innovation is key. NACHA CEO and President Jan Estep told PYMNTSâ Karen Webster, that there are a whole new crop of innovators using ACH rails to remove friction from what was once considered âpart of the process.â She explains.
Read More... |
| Why Wawa Went To Mobile Order-Ahead
Wawa has long known that given the choice between an equally convenient good or bad cup of coffee â most consumers will pick the good. But what if it is much easier to get a bad cup? Well, Wawa decided it didn't want to find out â and thus decided to make its coffee and food offerings as convenient (and delicious) as possible, with mobile-order ahead functionality. Read More... |
| | Payments-as-a-Service Tracker™ | | New Report: Upgrade Payment Systems, Build Stronger Communities
Can online tools give rec programs a new way to connect with communities? Mayâs Payments-as-a-Service Tracker⢠explores how modern systems are nixing paperwork and building stronger relationships with participants. And, for the Trackerâs feature story, Alexandre Gauthier, VP of marketing for Amilia, discusses how PaaS systems are giving the $250 billion recreation industry a makeover. All this, plus the latest PaaS headlines and rankings of 79 providers in the space, inside the latest Tracker. Read More... |
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