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| | | Amazon Ring Doorbells Exposed Home Wi-Fi Passwords to Hackers | | TechCrunch | Security researchers have discovered a vulnerability in Ring doorbells that exposed the passwords for the Wi-Fi networks to which they were connected. Bitdefender said the Amazon-owned doorbell was sending owners’ Wi-Fi passwords in cleartext as the doorbell joins the local network, allowing nearby hackers to intercept the Wi-Fi password and gain access to the network to launch larger attacks or conduct surveillance. | | How BetterCloud Is Building a Platform for SaaSOps Professionals | | BetterCloud Monitor | Our Chief Product Officer Jim Brennan and Product Manager Richard Floyd hosted a webinar to show you around BetterCloud's brand new Integration Center, define SaaSOps and its role in the modern workplace, and begin your initiation into the BetterCloud community. Check out our article for the highlights. | | Microsoft Crams Office 365 Docs Into Edge-style Sandboxes to Thwart Malware Infections | | The Register | Office 365 will be getting additional security protections through Application Guard, the sandboxing tool Microsoft debuted with its Edge browser. The idea is that Application Guard will isolate documents, preventing malicious code from escaping the app and damaging the rest of the system. The feature is currently in limited preview. | | Disappearing Windows Update Deferral Pane Suddenly Reappears | | Computerworld | An unexplained and unacknowledged bug in Win10 version 1903 Pro Windows Update advanced options made deferral settings vanish. Without any forewarning, it appears as if the bug has been fixed in October’s 'optional, non-security' second cumulative update. |
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| | | Windows 7 to Windows 10 Migration Guide | | Computerworld | With Windows 7 rapidly approaching the end-of-support deadline, it’s time to get cracking on upgrading your organization to Windows 10. Use this planner to help ensure a successful migration. (PSA: you'll need to create a free account in order to access this article.) | | USB4: What’s Different and Why it Matters | | How-To Geek | The next great (and possibly confusing) version of USB is on its way. In early September 2019, the USB Implementers Forum (USB-IF) published the USB4 specification paving the way for blazing-fast USB connections comparable to the speeds of Thunderbolt 3. Read all about what you can expect from the USB4 here. |
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| | | Expanding Omnichannel Support With WhatsApp | | Zendesk | By integrating WhatsApp Business Solutions into Zendesk, companies are able to seamlessly bring customer conversations from WhatsApp directly into their dashboard alongside email, phone, chat, social media, and other channels that they support. When they respond to requests or resolve customer problems, those records will be available as part of the customer’s holistic profile. |
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