Amazon sellers rake in $4.8B in holiday sales, BNPL comes to professional services, U.S. consumers speak out on grocery payments preferences

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December 1, 2020

Back-Office Optimization Playbook

Alibaba Bridges Cross-Border B2B Buyer-Seller Trust Gap

SMBs are going global as they look cross-border for new business, but must convince prospective buyers that transacting with them will be easy and convenient, says Kivanc Onan, Alibaba’s head of payments and financial products strategy for North America B2B. In the Back-Office Optimization Playbook, Onan explains how eCommerce marketplaces help SMBs offer compelling payment terms that foster trust and win them over.

 

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Japanese Consumer

Paidy CEO Says Japanese Consumers Ready For New Take On Buy Now Pay Later

The times are changing in Japan in regard to credit and eCommerce. Paidy — one of the pioneers in the business — has addressed the new attitude by debuting its newest Buy Now Pay Later product. Paidy Chairman Russell Cummer tells Karen Webster that the 3-Pay solution will reach out to a new type of consumer.

 

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Holiday Retail 2020

DATA: Retailers Battle For Remaining 40 Pct Of Consumer Holiday Spend

With the Thanksgiving weekend giving way to Cyber Week, the lion’s share of the holiday spending is already behind for the retail industry. But now, retailers need to focus on the digital-first economy and the technology and feature set behind it if they want to compete for the 40 percent of holiday spending that still remains.

 

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Cross-Border Payments 

Cutting Through The Cross-Border Payments Confusion  

A lack of transparency and opaque processes have plagued cross-border payments forever. But North Lane Technologies CEO Seth Brennan tells Karen Webster that the goal is to start taking the friction out of them by attacking some of the traditional pain points that plague these interactions. 

 

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Payments as a Service  

Payments As A Service Help Banks Build Resiliency

Business and technical resiliency can address some inefficiencies in the B2B payments process. But Deepak Gupta, global head of PaaS at Volante, tells PYMNTS that banks will need to grapple with legacy systems and applications to make significant progress. 

 

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Omnichannel Grocery Report

NEW DATA: What US Consumers Want Grocery Stores To Know About How They Want To Shop And Pay

Loyalty programs have been a mainstay for keeping grocery shoppers from switching to a competitor, but the pandemic has added a new layer to that loyalty equation. A new PYMNTS study of a national sample of 2,000 U.S. consumers reports that delivering touchless payments — and not necessarily better prices on produce — are what consumers now need for grocers to keep their business.

 

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Best Of Yesterday 


NEW DATA: Black Friday 2020: COVID-19 Steepens Physical Retail’s Long Slide


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Why Refunds Are The New Chargeback


 

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