| | | | Support Services | | | Technology Release Announcement – October 3, 2018 | |
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Announcing Insight RS 7.9 Content Level Update 2 and Patch 3
Insight RS 7.9 CLU 2 (7.9.0.98) includes remote support enablement for:
| Servers | • HPE Superdome Flex w/SLES 15 | | Storage | • HPE StoreFabric SN6610C 32Gb Fiber Channel switch • HPE StoreOnce 5200* • HPE StoreOnce VSA* * STaTS Direct Connect only; not enabled for I-RS | | Networking | • HPE Altoline 9960 (Fan monitoring only – requires Cumulus v3.6.2 or greater) | | Converged Systems | • HPE ConvergedSystem 300 for Microsoft Analytics Platform System (APS) Gen 10 Support Automation Remote Support for HPE Converged Systems 750 – HPE I-RS supported devices within the Converged Systems 750: o HPE FlexFabric 5940 48SFP+ 6QSFP+ Switch o HPE 5900AF-48G-4XG-2QSFP+ o HPE StoreFabric B-Series – HPE OneView supported devices in the HPE Converged Systems 750: o HPE Synergy Stack o HPE DL360 Gen10 Note: the following CS750 internal devices are not enabled for HPE Insight RS or OneView Remote Support: o Arista networking o Cisco Nexus networking o Nimble storage Note: HPE 3Par Storage Support within the HPE Converged Systems 750 is provided through STaTS Direct Connect |
Also announcing OneView Remote Support enablement for: | Servers | • HPE ProLiant DL325 Gen 10 Note: This product is already supported by Insight Remote Support. This adds OneView Remote Support functionality |
For further assistance: Log a request with Insight RS or OneView RS customer support Access IRS documentation Access OneView Remote Support FAQ |
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| Reminder: Update your HPE Remote Support versions with new certificates
To maintain your connectivity to HPE Remote Support Data Centers, HPE customers must confirm two updates or risk disruption to HPE remote support: New security certificates must be installed through recent application software and firmware updates by November 1. Applies to Insight Remote Support, OneView Remote Support and Direct Connect users. Your remote support must be configured to point to HPE.com URLs when communicating with HPE (not hp.com). Applies to all installations of Insight RS (including 7.9), and Direct Connect users. Installations which do not have the required URL updates are no longer connected to HPE.
Act today to maintain your remote support connectivity with HPE. Refer to the HPE Remote Support Certificate Update Guide for specific instructions on updating the new certificates and HPE.com URL configuration.
For further questions or assistance: log a request with Remote Support (RS) support
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| | Get connected and get back to business! | | | Help prevent problems before they occur, solve problems faster and stay informed and in control of your IT environment support. Connect your IT products to Hewlett Packard Enterprise with the latest release of connected support technology. If you have any questions, contact HPE support or your HPE Service Account team at www.hpe.com/services/getconnected. |
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