| Trending: Malibu Poke Gets Personal With Facial Recognition To Order And Pay Facial recognition tech could give the old restaurant axiom âservice with a smileâ a whole new meaning, by allowing customers to reorder meals with just a glance. In the latest Order To Eat Tracker, Dallas-based quick-service restaurant (QSR) Malibu Poke Owner Jon Alexis tells PYMNTS how facial recognition tech helps build customer familiarity, and enables the restaurant to reallocate its workforce. |
| Why Amazon Decided To Bring Alexa Into The Bill Pay Flow Last week, Amazon made news with its announcement that Alexa, combined with Amazon Pay, will now be ready, willing and able to help consumers pay their utility bills. Amazon Pay Vice President Patrick Gauthier talks with Karen Webster about the launchâs inspiration, and why itâs a stepping stone for bigger ideas â and payment flows â to come. |
| Ekata CEO: SCA, Pre-Auth And Payments Success In The 2020s Payments is undergoing historic change â thatâs easy to see. Whatâs harder to see is how to navigate in this new world. In a new PYMNTS Masterclass video, Rob Eleveld, CEO of global identity verification provider Ekata, explains how Pre-Auth is payments' next big thing, and how SCA is forcing that new reality. |
| GIACT On Payments’ $29M Wire Fraud Wake-Up Call Last week, it became known that the American subsidiary of Nikkei Inc. had been duped out of $29 million in a complex variation of wire fraud. Details of the case, David Barnhardt, chief experience officer at GIACT, tells Karen Webster, are splashy, and voice-spoofing was used to drive the scam. He says they’re more common than many people realize — and the canary in the coal mine as payments and fraudsters move faster. |
| | KLW Commentary | | Congress Wants Digital Platforms To Release Their Algorithms â Why? The Filter Bubble Transparency Act was introduced last week by lawmakers who want the big internet platforms to cough up their algorithms or face the music â if passed. They say consumers should have a right to see, then decide if they want a filtered or unfiltered list when they do a search. Karen Webster says that whatâs being touted as harmful to consumers seems strange, since these platforms consistently rank at the top of their most loved brands list. Hereâs why â and why one could have a sparkle icon in future searches. |
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