| Mobile Order-Ahead Tracker⢠|
| Qdoba's Upgraded App Leaves No Reward Point Behind One complication quick service restaurants (QSRs) face when revamping their apps is ensuring that loyalty and payment data is kept during the switchover. In this monthâs Mobile Order-Ahead Tracker, PYMNTS speaks with Adam Fox, director of digital experience for Mexican fast-casual chain Qdoba, about how the QSR ensured a smooth data migration for its recently overhauled rewards program and ordering system. |
| Mastercard: The Impact Of Pay On Demand On Africaâs Smartphone Future A lack of affordability and infrastructure has kept Africa lagging in smartphone adoption, but the continent is at a tipping point. Jorn Lambert, Mastercardâs executive vice president of digital solutions, tells Karen Webster why its Pay on Demand platform is the right business model to put smartphones in African consumersâ hands and unlock the regionâs untapped digital potential. |
| Why Hoarding Toilet Paper Ainât A Charminâ Sign of Things to Come The run on toilet paper â online and in store â is only symptomatic of a larger consumer mindset, where worries over supplies may impact other goods, such as food, sooner rather than later. As the coronavirus continues to upend daily life, with retailers and grocers trimming hours to grapple with the pandemic, here are the ripple effects that could lead to rationed retail. |
| How Coronavirus Will (And Won't) Change The Gig Economy What does the coronavirus pandemic have in common with the 2008 financial crisis? CEO Mynul Khan of Field Nation, an online platform that matches freelance IT and other professionals with employers, tells PYMNTS that worker business models shifted then, giving rise to a whole new category of workforce and businesses eager to support them. Here’s why he thinks it may be déjà vu all over again. |
| | KLW Commentary | | What 2K Consumers Told PYMNTS About
How COVID-19 Changed Their Daily Lives On March 6, at the end of the first week that the coronavirus roiled markets and rocked the U.S., PYMNTS asked 2,128 U.S. consumers to tell us about its impact on how they work, travel, eat, shop and play. Karen Webster said their responses across these five key pillars of our connected economy provides an important baseline for understanding how those behaviors may shape the new normal when we emerge on the other side. Why? It was the last week that it was more or less business as usual in the U.S. and consumers could actually decide. Hereâs what we learned. |
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