Are You Blocking Good Customers?
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Jan 13, 2022 | We thank Ekata for advertising with us. |
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Automated rules for ecommerce fraud prevention inevitably block good customers. What's needed is a fast, streamlined manual review process with knowledgeable, motivated staff to separate good buyers from bad. Ekata is the world's leading fraud prevention platform. "Top Five Tips for Manual Review Teams" is a quick-read guide from Ekata in collaboration with The Hut Group (a global ecommerce company) for assembling a high-performing manual review team. Download the guide for critical insights on: |
The limits of inflexible fraud prevention rules and models. The necessity of manual-review training and evaluation.Incentives for manual review staff. |
Plus, dive deeper into manual oversight with "Why Manual Review Is Here to Stay," a recorded webinar with Ekata and experts at The Hut Group. It's available to all who download the guide. |
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