| | | Asset maps display and organize the screens and elements users encounter along workflows and journeys. They provide a systematic way of analyzing the consistency of an organization’s experience across channels. 8 min read |
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| | To deliver high-quality omnichannel experiences, companies must develop an operational ecosystem that enables crossfunctional collaboration and quick reaction to customers’ needs. 9 min read |
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| We talked with a group of UX leaders to hear their experience managing UX teams remotely and their tips for forcing engagement that might happen naturally in person. Filmed during the Virtual UX Conference. 3 min video |
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When stakeholders observe user research sessions, the credibility and acceptance of findings will increase. Since they are busy, make it easy to participate and work on increasing the value they get out of going. 2 min video |
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Qualitative and quantitative are both useful types of user research, but involve different methods and answer different questions for your UX design process. Use both! 2 min video |
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America/Europe
March 15 – March 26
2 Half-days per course
America/Europe
April 17 – April 23
Full-day courses
America/Europe
May 15 – May 21
Full-day courses
Full event program describing all full-day UX training courses and the virtual conference format. |
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