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Being a manager can be exciting and rewarding but it doesn't come without it's challenges. 50% of managers like you, said that having difficult conversations is one of the trickiest elements of their role. 


In this week's newsletter, we've put together some of our top resources on how to approach challenging conversations with confidence and communicate well with your team. Gain respect, trust and improve staff turnover by facing issues head on and leading by example.


Now is a great time to sign up to Mindtools as we are offering a 3-day free trial on all plans, and 25% off quarterly and annual memberships for a limited time only.

Explore Content Hub

Explore Mindtools Content Hub

Difficult conversations: common mistakes


Research shows that over half of managers find holding difficult conversations to be one of the most challenging aspects of their role.


In this infographic we look at the types of conversations our managers find the most difficult and offer guidance on how to face them with confidence.

View infographic

Difficult conversations: Dos and Don'ts


Difficult conversations at work are never easy, but they are necessary in order to move forward. 


In this short video we offer some tips on what to do and what not to do when you are faced with this challenging part of being a manager.

Watch video

How to be a communications leader


Good communication from leaders can inspire employees and provide organizational benefits such as increased employee satisfaction and retention. 


Find out how to ensure your own communications initiatives are both professional and successful.

 

View article

25% off quarterly and annual memberships


To help you improve as a manager and continue learning, we’re offering a 3-day free trial on all plans, and 25% off quarterly and annual plans.


Sometimes, we need a resolution quickly. The content hub includes Mindtools' own AI coach, Ask M: Coach, helping you tackle many issues managers face, on-demand!


Become a member today

Member Exclusive Content

What extra content can you receive on similar topics when you become a member?


  • Questioning techniques
  • Effective note taking
  • Questions to ask when making a tough decision
  • Listening skills
  • The art of listening
  • Handling difficult conversations
  • Developing empathy
  • Emotionally aware conflict management
  • Effective Listening


The Essential Membership for modern managers

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*Offer applies to new members only. 25% off excludes monthly memberships. Payment will be taken after 3 day free trial unless cancelled. Cancel any time. 

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