Among consumer segments, single people often get less notice from retailers — but that could be changing. And a successful retail effort in China built off the pride of single people keeps on growing. Here's why.  Read More...

While digital fund disbursements clearly can affect insurance claims, government tax returns and gig economy workers’ paychecks, it’s reimbursements that play a major role for the retail industry. And the rise in online shopping means more shoppers need refunds on returned merchandise.  Read More...

Friction has a remarkable talent for trapping money in place, costing consumers and businesses time and additional funds they’d rather not be spending. But the challenge isn’t just smoothing out the flow of funds — the trick is to reduce friction for the right requestors.  Read More...