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Beauty Pie founder Marcia Kilgore on loyalty, influencers and the lure of multichannel

Kilgore discusses the value in the brand’s membership approach, its long-form content which is less suited to influencers, and the potential for bricks-and-mortar when it becomes ‘harder to find new customers by algorithm’.
 
How is the cost of living crisis impacting Black Friday 2022?

Black Friday spend is predicted to be subdued this year, as the cost of living crisis hits both consumers and retail brands. New figures from Retail Economics and Metapack suggest that consumer spending on non-essential items during the last three months of the year will drop by £4.4bn, with nearly 60% of UK consumers expected to cut back.

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Econsultancy Live: The Connected Consumer 2022
Join us in-person on 16th of November in London for a day of inspiration and debate. Econsultancy Live: The Connected Consumer 2022 will set the agenda, bringing together marketers and ecommerce professionals from across industry, to discuss key themes such as customer insight, humanising data, and ecommerce conversion.
Tickets £199 / Free for members
Featured Reports
 ‌  Digital Transformation Monthly: The Rise of Loyalty Programmes

This month’s edition of Digital Transformation Monthly looks at the rise of loyalty programmes, discussing how they have evolved and the factors contributing to the current surge of brand investment in digital loyalty schemes.
 ‌ Ecommerce Best Practice Bundle

Econsultancy’s Ecommerce bundle consists of four reports that set out a comprehensive blueprint for businesses looking to update their existing ecommerce offering or develop a new proposition. It covers strategy and operations, generating demand, converting demand and measurement.
 
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