New Webinar! March 6th @ 2 PM
Shaping a New CX: The Rise of Generative AI-Powered Agent Copilots
Wednesday, March 6th at 2 PM EDT | In today's dynamic contact center landscape, efficiency and customer satisfaction are most important. AI Copilot and Agent Assist solutions are gaining momentum in the contact center industry as cutting-edge tools that enhance agent performance, streamline workflows, and elevate the customer experience.
During this webinar, you will gain a deeper understanding of: -- The role of AI Copilot and Agent Assist in optimizing contact center operations -- Key findings and actionable insights derived from Metrigy's latest research -- Case studies showcasing the tangible benefits and ROI of implementing these solutions -- Strategies for successful implementation and adoption within contact center environments
Our expert speakers, Alan Ranger, VP Marketing, Cognigy and Robin Gareiss, CEO & Principal Analyst, Metrigy will lead the conversation and share real world use cases, as well as how Generative AI-powered Agent CoPilots are working alongside human agents to take operational efficiency to a whole new level. | | RSVP HERE | | Sponsored By: | | | | |
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