| Big Techâs fab four gets grilled on Hill, eBay CEO shares growth plans, Mastercard on boosting digital global commerce | | | What To Expect From Big Techâs Fab Four Capitol Hill Grill Today marks a red letter day for Big Tech. The heads of Google, Amazon, Apple and Facebook will appear (virtually) before a House subcommittee thatâs examining online platforms. Lawmakers and regulators have been scrutinizing these marquee namesâ business efforts, training laser sights on what they deem to be anti-competitive practices. But is all the finger-pointing misplaced? |
| BECU On Why It Pays To Think Like A Challenger Bank Credit unions have long prided themselves on offering better in-person service, but with lockdowns keeping members from branches, many CUs worry about losing customers to challenger banks with better digital offerings, says Doug Marshall, chief digital and product officer at Washington-based BECU. In the latest Credit Union Tracker, Marshall explains why it pays to think like a challenger bank when developing digital products. |
| The Drones Are Coming To One Of 78 Million Backyards Near You Semi-autonomous drones piloted remotely, videogame-style, are clearing FAA hurdles and quickly moving from the realm of science fiction to everyday commercial usage. Yariv Bash, co-founder and CEO of pioneering drone platform Flytrex, tells PYMNTS why drones are pretty perfect for delivering restaurant orders, and why Walmart picked the Flytrex drone platform to take its drone delivery maiden voyage. |
| PODCAST: Spend Management |
| How To Decentralize Vendor Spend Without Losing Control In a work-from-home environment, firms need appropriate processes to manage employee vendor spend previously overseen by centralized procurement departments. Conferma Pay CEO Simon Barker tells Karen Webster how companies are embracing decentralized spend-management tech that satisfies corporates' need for control and employees need to buy what they need to get the job done. |
| The Latest Digital Fraud Prevention Technique: Build A Selective Lock The problem with building digitally enriched shopping journeys for consumers is that fraudsters can game almost anything built for legitimate customers, Rich Stuppy, chief customer experience officer at Kount, tells PYMNTS. But while keeping the bad guys out is important, Stuppy says the goal is to build a selective lock that only stops the fraudsters while improving a legit user's experience. Here’s how he says that’s done. |
| | Digital Commerce | | Mastercardâs Head Of Innovation: How The Microsoft Partnership Will Boost Digital Commerce Globally Mastercard and Microsoft share many goals when it comes to building a bigger future for digital commerce and making it more accessible to consumers worldwide. Ken Moore, head of Mastercard Labs, tells Karen Webster a recently announced collaboration between the two is a natural way to combine their respective strengths and create solutions on a truly global scale. Hereâs what Moore said is on that innovation agenda. |
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