Brand-building in a Downturn
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Jan. 26, 2023 | We thank Ryder E-commerce by Whiplash for advertising with us. |
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An economic slowdown presents ecommerce challenges and opportunities. The challenge for brands is reducing costs while providing the same level of customer service. The opportunity is earning the lifetime loyalty of consumers by exceeding expectations and providing stellar experiences. Ryder E-commerce by Whiplash’s latest ebook dives into actionable strategies for cost-effective, end-to-end fulfillment while optimizing the customer journey and driving brand loyalty — all in a difficult economic climate. Download the ebook to learn: |
Key levers for optimizing customer journeys online. How transactional messaging impacts customer loyalty.The importance of post-purchase experiences.The relationship of resilient supply chains to value-added sales. |
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