CIO

Stay up to speed with the day's top stories for IT leaders

CIO First Look

January 27, 2022

Business leaders take aim at the CIO role

As the top technology spot becomes more strategic, tech-savvy business leaders are stepping into the ring, giving traditional IT up-and-comers a run for the CIO role. Read more ▶

Image: Camira Fabrics weaves together EDI and API integrations

Camira Fabrics weaves together EDI and API integrations

What began as a move to bring EDI management in house led to the creation of new APIs for shipping, and has opened the door to future infrastructure modernization. Read more ▶

Philip Morris’ CDIO on self-development, product IT and a smoke-free future

Philip Morris International's Chief Digital Information Officer (CDIO) Michael Voegele discusses the importance of CIO self-development, aligning technology and product development for digital transformation, and his role in delivering a smoke-free future for a legacy cigarette company. Read more ▶

How to know when AI is the right solution

Business value, training data, and cultural readiness are essential for AI success. Without all three, traditional solutions are your best bet. Read more ▶

Image: 3 areas where AIops excels — and 2 where it still falls short

3 areas where AIops excels — and 2 where it still falls short

AIops speeds IT discovery and troubleshooting, but it isn’t magic. And operations staff must still prepare the data for machine learning and manually solve some issues. Read more ▶

IT leaders should measure and balance fairness in AI models, Forrester says

Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services. Read more ▶

What is TQM? A company-wide strategy for customer satisfaction

Total quality management (TQM) helps bring your entire organization together with one main goal: continually improving processes and products to ensure customer satisfaction. Read more ▶

CIO Netherlands
Facebook Twitter LinkedIn
© 2022 CIO Netherlands
IDG. All rights reserved.
101 Euston Road, London NW1 2RA, United Kingdom