Critics call Starbucks' closure of 8,000 stores this afternoon for racial-bias training a PR stunt, but such a public move to discuss race is a big deal, Andrew Ross Sorkin writes. An effective program would get 175,000 employees talking and hopefully move them to take the conversation to family and friends, he writes. The New York Times (tiered subscription model) (5/28)
How 1:1 meetings create engaged employees Regular check-ins between managers and employees are critical, yet few organizations offer guidance on how to discuss challenges and give feedback. This new guide from Saba can help managers engage with their employees and improve their existing 1:1s. Download Now.
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Recruiting & Retention
Travel agencies support hiring veterans, family members There has been a rise in travel agencies seeking to hire veterans and their family members to ease an agent shortage, Travel Leaders Group CEO Ninan Chacko says. Desirable qualities such as compassion, leadership and drive make veterans great candidates, Nexion President Jackie Friedman says. Travel Market Report (5/24)
4 steps for easing productivity bottlenecks Organizational bottlenecks can interfere with team effectiveness and can harm the bottom line, but the right leadership model can unclog this productivity drain, writes Trevon Hauth of Empower Adventure Middleburg. Hauth outlines the four-part GRIP model and how it helps leaders and teams identify issues and determine how to improve. Training magazine (5/25)
Benefits & Compensation
How to find success with employee-benefits programs Benefits options need to be relevant and built on company objectives, writes Jerry Edmondson of Aon. Use multiple channels to communicate options and remind employees about their benefits throughout the year, he suggests. The HR Director (UK) (5/27)
The HR Leader
Tips for making the workplace more human Many employers are recognizing, appealing to and building on the humanity of workers. Come Recommended President Heather Huhman explores four ways to transition to a more human workplace, including setting up infrastructure needed for implementation. Entrepreneur online (5/28)
To be good and lead a good life means to give to others more than one takes from them.
