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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
February 29, 2024
Captive centers are back. Is DIY offshoring right for you?
Fully-owned global IT service centers picked up steam in 2023, but going the captive route requires clear-eyed consideration of benefits and risks, as well as desired business outcomes. Read more
Sponsored by Workday: Using AI to make work, work better.
Workday knows how to get the most out of data. With a cloud-based enterprise platform for finance and HR, along with our optimized AI capabilities, weâre preparing our customers for the future of workâno matter how it changes. Your future self is already thanking you.Read more
What is a chief data officer? A leader who creates business value from data
A chief data officer (CDO) oversees a range of data-related functions to ensure your organization gets the most out of, arguably, its most valuable asset. Read more
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The trick to better answers from generative AI
Miso.ai co-founders Lucky Gunasekara and Andy Hsieh discuss how going beyond RAG basics to break down question context and assumptions is key for enterprise-grade service. Read more
Atos deal to sell its legacy service business falls through
Atos ends talks with investment fund after failing to reach an agreement on the sale of its legacy managed infrastructure services business. Read more
For IT leaders, operationalized gen AI is still a moving target
The blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk. Read more
The multi-faceted digital transformation of Barcelona City Council
With a series of innovative technological projects centering on AI, real-time data analysis, and digitization of processes, Nacho Santillana Montal, CIO of the Catalan City Council in Spain, seeks to achieve the concept of smart city. Read more
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