Card default rates rise in February, Grubhub takes drubbing from rivals, FIS’ Lowthers on building a global commerce community

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TODAY'S NEWS | OPINION | INDEXESTRACKERSPYMNTS LIVE

March 20, 2019

Digital Identity Tracker™

Healthcare’s Cure For Ailing Passwords: Biometrics

Here’s another place where passwords need to take a hike: healthcare. Bruce Forman, chief information security officer for UMass Memorial Health Care, tells PYMNTS that healthcare needs to take a lesson from financial services, embrace biometrics and two-factor authentication, and give complex passwords the heave-ho.

 

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Market Consolidation

FIS' Lowthers On Worldpay Buy: Creating A Global Commerce Community

The FIS plan to buy Worldpay for $35 billion will likely stand as not only one of the biggest deals ever in payments, but one of those acquisitions that is an example of a new and emerging era. In a new PYMNTS interview, Karen Webster and FIS COO Bruce Lowthers explore the deal’s motivations and prospects, why scale is not as simple as often assumed, and what’s coming next for the combined company in transactions and commerce.

 

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Payments Innovation

Bridging The Perception/Retail Innovation Gap For SMBs

Payments has become a hotbed of digital innovation, but there are serious gaps between what merchants say they want and what they actually do. The reasons behind those gaps — money, time, perceptions — can not only tell much about the pace of innovation, but provide clearer pictures of what’s really needed to gain more revenue. Nicky Koopman, SVP of content and value-added services at AEVI, tells the story from a merchant-acquirer point of view, with the help of fresh PYMNTS retail data.

 

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Innovation Readiness Index

Why FIs' Top Performers Let Others Take The Lead In 2018

In 2018, a fear of investing in projects that lacked an ROI, and reliance on infrastructure that kept top-performing FIs from getting to market faster, meant many opted to let others take the lead. In fact, six in 10 top performers rolled out new products and features only after the competition. In the 2019 Innovation Readiness Index, PYMNTS surveys decision-makers from 200 FIs — representing all but the 25 largest banks in the U.S. — to understand why.

 

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