A manager at Chipotle was fired after video of her refusing to serve a group of men unless they showed they could pay surfaced on social media. Chipotle has rehired the manager and has apologized to her, however, after seeing tweets from one of the men about dining and dashing during previous visits. NBC News (11/20)
4 Things No One Tells You About Remote Workers How can you ensure greater productivity among your remote workers? What can you do to improve their engagement and performance? Here's the answer that no one else will tell you: Nothing. (Sort of.) Checking out 4 "Secrets" for Better Remote Workers for more!
American Airlines pilots want raises, better scheduling A union representing pilots will push American Airlines to increase salaries and to improve rescheduling processes when a contract comes up for renewal in 2020. The contract, implemented in 2015, gave an immediate 23% raise, plus a 3% raise annually, although the airline increased pay last year by an average of 8% for pilots and 5% for flight attendants. USA Today/The Associated Press (11/20)
The HR Leader
Why "managing up" is a win-win Understanding the goals of our superiors allows us to "manage up" and assist them, maximizing our contributions to organizational success, writes Joel Garfinkle. "Help others, and they will help you; when you genuinely work together, great things can happen for both of you," he writes. SmartBrief/Leadership (11/19)
Editor's Note
SmartBrief will not publish Thursday, Friday In observance of Thanksgiving in the US, SmartBrief will not publish Thursday and Friday. Publication will resume Monday.
Science is not meant to cure us of mystery, but to reinvent and reinvigorate it.