Dear Valued Clients, In an industry characterized by rapid innovation and constant change, thought leadership is essential. It's about setting new standards and leading discussions that shape the future. For CEQUENS, being a thought leader means continuously pushing the boundaries of what’s possible while providing insights that empower our clients and partners to thrive. |
This year, we have focused all our efforts on sharing knowledge and driving innovation. From our panel discussion on "Facilitating Innovation and Supporting Contextual Customer Engagement: Intelligent Decisioning with AI and Machine Learning" to our upcoming talk on the future of generative AI at Seamless KSA’s E-Commerce University, and countless roundtables on the world’s most pressing tech topics, we are dedicated to advancing the conversation. At CEQUENS, we believe that perspective is key to driving innovative discussions. That’s why we've gone the extra mile to host webinars, interviews, and talks with industry leaders and partners like Microsoft, Meta, AWS, and more. Stay tuned for more information. What excites us most about being part of this global dialogue is the understanding that no idea is too far-fetched. We invite you to join the conversation—because together, we aren’t just adapting to the future; we’re shaping it. Kindest, Karim Khorshed
Co-founder and CEO |
Microsoft Teams Enterprise Voice |
Our new business telephony solution is now available for businesses in Saudi Arabia. Microsoft Teams Enterprise Voice aims to simplify and elevate your business communications through innovative features, while also saving your business heaps of operational costs. Here’s a few compelling reasons why your business should give it a shot: Global connectivity with local compliance, offering SBC hosting, CITC licensing, and local routed calls. A dedicated landline number. Cost-efficient plans that tailored to your business needs without on-going operational costs (NO CAPEX OR OPEX) Seamless integration process, whether you choose cloud or on premises. To know more about our newest solution, check out this informative carousel below: |
We’ve proudly joined forces with Martechvibe to create this invaluable joint report The Role of AI in Customer Service. Over 200 customer service experts share their insights, business tips, and plans regarding investment in Generative AI within their function. This report is conducted based on bona fide business insights in various leading industries including banking and financial services, retail, hospitality, and healthcare in the Middle East. |
EVENTS: September was a blast! Taking a moment to appreciate our CEQUENS heroes that conquered and roamed three continents this month to spread the CEQUENS mission - to simplify business communication with innovative solutions. The team attended four events where they indulged in thought-provoking panel discussions and business talks. |
New adventures await in October! We’re gearing up for Seamless KSA with our newest product release that is uniquely designed to transform business communications for Saudi Businesses. The event will be held from October 22-24, our CEQUENS team will be waiting for you at booth R14-H3. Don’t miss it out, See you there! |
CEQUENS, WebEngage, and Meta Hosted Collaboratively an Intriguing Webinar |
The session tackled the impact of AI-powered solutions and omnichannel strategies on business growth. The speakers shared business tips, data-led insights, and customer success stories. Our Head of Marketing, Melisa Vaz, conducted an interesting Q&A session with Zafer Akyel, Director of Solution Engineering EMEA at WebEngage, Renisha Rowe, Strategic Partnerships at Meta, and Tamer Nassrawin, our Director of Presales Engineering. Stay tuned for the recorded session! |
The modern workplace thrives on seamless collaboration and clear communication. However, switching between multiple platforms for calls, messaging, and video meetings can be a productivity nightmare. Additionally, as the workplace shifts to fully remote models, it might be challenging to stay in touch with team members who are spread out across various locations. That’s why we’re launching Microsoft Teams Enterprise Voice, to eliminate the need for a clunky, outdated phone system and foster a seamless work dynamic. Read the full blog: Microsoft Teams Enterprise Voice Reforming Business Communication |
Come and transform communications with us, or let a friend know we’re hiring. |
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