On Delight, Emotion, and UX - Flipping the Script
To celebrate our first podcast milestone, we flipped the script. NN/g UX Specialist Rachel Krause guest-hosts for the episode, and interviews host Therese Fessenden about the concept of "delight" in UX: what it is, why the pursuit of delight can often be a short-sighted and misunderstood endeavor, and how a more holistic approach to interpreting and anticipating user needs can more reliably lead to an experience that delights.
29 min episode |
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