Make every patron interaction positive and welcoming.
Build stronger relationships with your community by improving your customer service skills. |
Learn effective communication techniques to engage with patrons courteously and empathetically, fostering positive interactions and building lasting relationships in our online course Customer Service Training for Frontline Staff on Thursday, Feb. 27. |
Group Rates
Whether you're taking a course with a couple of colleagues or signing up your whole team, registering as a group of 3 or more is the best way to save on courses. Discounts start at 10%, and the larger the group, the greater the discount!
Credit Packages
Library Journal’s bulk course credit program is flexible, easy to manage, and offers 25% off our lowest price for every course seat booked for a full year! Set aside a portion of your budget and allocate seats to staff as needs arise.
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