The Scoop: The comms decisions that went into Washington Post’s non-endorsement disaster

Plus: Puerto Rico insults rock the race; the cottage industry of avoiding DE&I backlash.

Communicators share their best writing tips

Nearly 300 comms pros shared their best ideas. These are the best.

Handling external headaches internally

Repositioning the narrative, both internally and externally.

How I Got Here: Anti-Defamation League's Bill Hicks on the key to personal growth

ADL’s Associate Director of Leadership Engagement shares why you should embrace your contributions no matter your title. 

The Friday Reporter: CBS Mornings' Shawna Thomas

By the Numbers: B2B social video benchmarks

Including some brands that are doing it right.

How AI helped Intel's Leslie Douglas take social to the next level

A look at AI, its impacts on communication, and the ethics of it all.

The Scoop: McDonald’s wild comms week

Plus: CCO of Intuit asks for part of interview to be deleted; news outlets bite back at Perplexity.

  Member Content

Strategies for crafting measurements that don’t exist yet

You can’t manage what you can’t measure.

How PR teams can help a brand rebound from a product flop

Don’t be afraid to try new things.

New social media updates and features to know this week

Including big moves from X and YouTube.