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Sept. 22, 2020
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Connect Remotely with Web Visitors With Webchat from Podium, visitors can click a button, type a question, and move automatically to a text conversation. Visitors aren’t tied to a computer and neither are merchants. Leads stay hot and the conversation continues — all via SMS text on a phone or mobile device — long after shoppers walk away from your website.
Using Webchat, merchants can: Immediately capture names and phone numbers of leads. Answer questions, schedule appointments, and stay connected. Use the default Webchat widget or customize it. Receive detailed metrics and reports. Sync with Google Analytics and customer management portals. Create auto-responses and smart FAQs. GET STARTED FOR FREE
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