| PYMNTS TV B2B Payments 2021 |
| 2021: The Year Business Payments Go Digital And Lose The Paper Check Some 40 percent of businesses still use paper checks and the mail to deliver payments, but thatâs changing since no oneâs in many offices to print checks out or drop them in the mail. David Disque, president at CSI, tells Karen Webster that means 2021 will be a big year for moving payments to digitized, cloud-based systems. |
| Cedar CEO: Paper Forms And âClunkyâ Medical Bills Wonât Exist In 2025 The U.S. healthcare industry is the only sector where consumers canât get a price estimate in advance, must wait 90 minutes to see someone, get a bill they canât understand and yet still pay what theyâre charged. But Florian Otto, co-founder and CEO of healthcare financial-engagement platform Cedar, tells Karen Webster that consumers wonât put up with that for much longer. |
| PYMNTS TV: Loyalty and Rewards |
| Turning Loyalty Points Into Digital Currency For Latin American Consumers Card-reward points often sit unused and even forgotten by consumers. But Visa and novae have created a new app that lets Latin American consumers convert all of those miles, points and cash-back rewards into digital currency they can spend anywhere. Ruben Salazar, Visaâs senior vice president and head of product and solutions for Latin America and the Caribbean, and Sergio Arana, novaeâs founder and CEO, tell PYMNTS why thatâs good for consumers ⦠and issuers. |
| Why Amazon Created A Separate Brand For Designer Fashion Online retailers often want to emulate Amazon’s mass-market efficiencies, but Zornitza Stefanova, founder and CEO of global luxury-shopping platform BSPK, tells PYMNTS that doesn’t work with high-end goods. That’s why Amazon recently launched a separate Amazon Luxury Stores initiative – and why BSPK recently raised $7 million in funding. |
| Millennials Will Lead The Voice Commerce Revolution Consumers of all ages have radically shifted their shopping habits due to the pandemic, but the new How We Will Shop 2020 study finds that some of the biggest changes have come from the 32- to 42-year-old ‘bridge millennials,’ who like digital and digital-first shopping experiences for the convenience almost as much as for the COVID-19 safety. It’s also why using voice assistants is right up their alley. |
| | KLW Commentary | | Saving Main Street From Its Downward Pandemic Spiral Main Street businesses used to worry about regaining the sales they lost during the pandemic. Today, with the pandemic still raging, Karen Webster says, theyâre worried about how Main Street will ever get its vibe back. As more stores and restaurants close and few takers set up shop in those empty storefronts, consumers stop coming to shop and dine. That leaves the businesses still standing fighting hard to regain the foot traffic that creates the hustle and bustle that gets the crowds back. |
|
