Here's the latest in food retail
The latest in food retail | ONLINE RETAIL | | Kroger’s 84.51° tells a tale of two shoppers In the wake of the pandemic’s unprecedented disruption to the grocery business, a new consumer has emerged — hybrid shoppers who are using both in-store and e-commerce to fulfill different purchases. But not all hybrid shopping behaviors are the same, points out Barbara Connors, vice president, Commercial Insights at The Kroger Co.’s 84.51°, the grocery giant’s retail data science, insights and media company. She joined us for our latest SN Off the Shelf podcast to share insights about these shoppers and how retailers can best engage with them. |
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CONSUMER TRENDS | | Survey: Consumers demand deeper transparency from food brands, retailers Nearly two-thirds of grocery shoppers would switch to brands that disclose more than just ingredient and nutritional information, according to FMI–The Food Industry Association and NielsenIQ. While the COVID-19 pandemic has drastically impacted America's grocery-shopping patterns, consumers continue to care deeply about transparency — and favor food brands and retailers that share information readily. But as new research by FMI–The Food Industry Association and NielsenIQ reveals, shopper perspectives on transparency have evolved, running much deeper and broader than just a few years ago. |
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ISSUES & TRENDS | | Grocery retailers, customers paying the price Out-of-stocks take sales toll on grocers, fresh food cost inflation squeezes shoppers. Supply chain disruptions fueled by the COVID-19 pandemic are hitting the pocketbooks of grocery shoppers and retailers alike. In 2021, U.S. grocery retailers saw billions of dollars in lost sales due to ongoing out-of-stocks across product segments, according to new research from NielsenIQ. Meanwhile, amid product shortages and high food-at-home demand, customers have grappled with elevated grocery prices — including inflated costs for fresh foods — and adjusted their shopping habits to rein in spending, studies by Symphony RetailAI and investment firm Jefferies show. |
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RETAIL & FINANCIAL | | It’s official: Save A Lot is now a wholesaler Discount grocer completes business model change after divesting nearly 300 stores. More than two years after unveiling plans to shift to a wholesale business strategy, discount grocer Save A Lot said the transition is done. St. Louis-based Save A Lot said Thursday that it now operates under a “pure-play wholesale model.” As planned under the business transition, announced in late December 2020, the company has sold almost 300 of its corporate-run stores to independent grocery retailers, which through a relicensing program will operate the supermarkets under the Save A Lot banner. |
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