| We have published a report on the experiences of people with dementia using health and social care services in England, and how these services are responding. Based on engagement with people living with dementia and their loved ones, as well as analysis of a range of information we hold, the report found that health and social care staff do not always understand the specific, personal care needs of people with dementia. The report also found that care environments, like hospital wards and care homes, sometimes do not support people's wellbeing. However, the report also found how good care for people living with dementia is provided in considered environments by well-trained, compassionate professionals who understand the person and how best to relate to them. Our report highlights the practice that some services are taking to improve peopleâs lives and those who care for them. We will use the findings from this report to develop, alongside people with lived experience, providers and other stakeholders, a definition of what good, joined-up dementia care looks like so that we can apply it to all areas of our regulatory activity. NHS England has published the Patient Safety Healthcare Inequalities Reduction Framework, outlining five principles to reduce patient safety healthcare inequalities across the NHS. The framework provides practical guidance for NHS teams to create inclusive, safe care environments through improved communication, staff training, better data collection, community involvement, and targeted research. | In his first blog as Chief Inspector for Mental Health Dr Arun Chopra talks about his career so far, and reflects on the importance of community in mental health care. Arun discusses the results of our , as well as the comprehensive programme of inspections of community mental health services for working age adults and crisis services we have started following the findings of our. |
| Dr Toli Onon (BSc MD FRCOG) has been recruited to the position of Chief Inspector of Hospitals at CQC. Dr Onon is currently Joint Chief Medical Officer and Responsible Officer at Manchester University NHS Foundation Trust (MFT). She is a Consultant Obstetrician and Gynaecologist and combines her medical leadership responsibilities with frontline clinical work at Saint Maryâs Hospital in Manchester. She has spent nearly 35 years working in the NHS hospitals sector and has played a key role in overseeing quality and patient safety improvement initiatives, as well as the professional regulation of MFTâs 2800 medical and dental staff. Dr Onon is expected to join CQC later in the year. |
We have been made aware that a small number of providers have been contacted by people posing as CQC inspectors. Genuine inspectors visiting in person carry ID badges that include: a photograph of the inspector on the front a copy of our warrant on the reverse the signature of our Chief Executive (see details of our ). If you are unsure about the identity of an inspector, please contact our enquiries team on 03000 616161. Our team can check the inspector's details before you allow them onto our premises. For more information, including how to check the identity of a Specialist Advisor or what to do if an inspector contacts you by phone or email, . Subscribe to our WhatsApp channel, where we share the latest updates on our new regulatory approach. The National Institute for Health and Care Excellence (NICE) has changed its recommendation in relation to eligibility for Covid treatments in May 2025. Overview | COVID-19 rapid guideline: managing COVID-19 | Guidance | NICE. Please check the NHS Guidance on Covid-19 Treatments to find out which people accessing care and support services are eligible. You should obtain free LFD tests from a participating pharmacy for those who are eligible should they develop symptoms of an acute respiratory tract infection. If these people test positive for Covid-19 please contact their GP so that they can access treatment. |
