August 11, 2021 • Vol. 19 Issue 32

 

Hi John,

How do you handle stress? In today's Q&A David Allen shares some timeless advice for dealing with stress, apropos for the times. Justin Hale offers tips for advocating for your team. And we have a special announcement: REACH 2022.

 
 

Join our community of clients and trainers at our 12th annual in-person learning conference. Our lineup this year includes Priya Parker, author of The Art of Gathering: How We Meet and Why it Matters, Susan David, author of Emotional Agility, Charles Duhigg, author of The Power of Habit, David Allen, author of Getting Things Done, and our very own Joseph Grenny, coauthor of Crucial Conversations.

 
 

Q&A: Getting Things Done
David Allen

Don't Let It Bring You Down

I’m impressed by people who let things roll off their shoulders. I can’t seem to let things go, sometimes to the point of losing sleep, getting distracted from my other tasks—the list goes on. I often get like this when someone is upset and they’re coming down on me, usually external customers. How can I make sure these types of interactions don’t ruin my day or week?

Signed,
It’s Bringing Me Down

Dear It’s Bringing Me Down,

I empathize, truly. When even one aspect of our life is uncomfortable or apparently out of control, it can discolor everything. I’ve experienced this more times than I can remember.

Here’s my tireless litany to myself (and anyone else who cares to listen): there are no problems, only projects. In other words (and this is the hard news), we only worry about things we wish were different but that we aren’t actively engaged in changing.

 
 

How Do I Say That?

How to Advocate for Your Team

Managers must also be leaders, and that means having skills to unify a team. Justin Hale offers a couple of leadership tips in this two-minute video. 

 
 

In The News

MIT Sloan: How a Novartis CTO Uses Engineering Skills to Help Women in STEM

A leader in technology cites Crucial Conversations for having a pivotal impact on her career.

 
 
 


 

Behind every argument is someone's ignorance.

—Louis D. Brandeis

 
 
 

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