Plus, a live webinar with Joseph Grenny and AONL leaders Robyn Begley and Beverly Hancock.
JUNE 14, 2023 • VOL. 21 ISSUE 24 | | Hi John, Originally published in 2005, today’s article from Kerry Patterson highlights the subtle ways we often try to coerce others, and the not-so-subtle ways that some organizations do. Are they effective? |
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| | Kerrying On: When Is Coercion an Acceptable Tactic? | by Kerry Patterson
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| I’ve just returned from a week’s vacation with my wife, our parents, our children, and our grandchildren—a rambling group totaling sixteen people. Given that we varied in age from seven weeks to eighty-seven years, deciding what entertaining thing to do next was always a challenge. Frequently, as we engaged in a spirited discussion to make such decisions, someone would try to force his or her way onto the group. | |
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| | | WEBINAR
| Lessons from Leaders with Unusually High Nurse Retention | We teamed up with The American Organization for Nursing Leadership (AONL) to help solve the challenge of high nursing turnover in healthcare. Attend this webinar with Joseph Grenny and AONL leaders to learn more about our findings from a study of 1,559 nurse managers and 562 clinical staff. | |
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| | | Jul 18–19 | Crucial Conversations® for Mastering Dialogue | Join us in person in Boston, MA, and learn how to: Resolve conflict. Speak your mind truthfully and tactfully. Reach alignment when stakes are high and opinions vary. Navigate the most important interactions at home and work. | | |
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| | | Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life. | | | |
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