Plus, discover what healthcare leaders are doing to retain top nurses.
JUNE 21, 2023 • VOL. 21 ISSUE 25 | | Hi John, Today you’ll find tips on how to hold someone accountable for disclosing sensitive information and breeching trust, and you can download our latest study that highlights how healthcare leaders retain nurses. |
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| | | Crucial Conversations for Accountability
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| Someone on the Board is Leaking Information. What Should I Do? | by Joseph Grenny
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| You’re right to take this issue seriously. This is a material violation of trust that undermines the board’s ability to deliberate about sensitive issues. Each board member must be willing to place their commitment to board integrity and organizational interests over their kinship with particular employees. For the purposes of my response, I will assume you have unassailable evidence that the leak came from a board member. | |
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| | | FEATURED
| New Study: Solving the Challenge of High Turnover in Nursing | We teamed up with The American Organization for Nursing Leadership (AONL) and surveyed 1,559 nurse managers and 562 clinical staff to identify drivers of turnover and retention. Discover what healthcare leaders are doing to retain top nurses. | |
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| | | Sep 25–29 | Crucial Conversations® for Accountability | Join us live online and learn how to: Master performance discussions. Manage projects without taking over. Reach alignment when stakes are high and opinions vary. Strengthen trust and reliability. Get better results and improve relationships. | | |
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| | | The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment. | | | |
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