Plus, how to dialogue when you can't agree on facts.
September 1, 2021 • Vol. 19 Issue 35 | | Hi John, Welcome to the new Crucial Skills. If you haven't already noticed or heard, we changed our company name and brand. Over the next few weeks we'll announce other changes and developments that will improve your learning and facilitating. If you're wondering why we made such a radical change, Vice President of Marketing Mary McChesney explains in today's post. Mary has been with the organization for more than 15 years and has played a key role in shaping it, our brand, and our communications. There's none better to tell the story behind Crucial Learning. One important note: Over the next couple of weeks, check your promotional or junk folders for emails from CrucialLearning.com and mark them safe to ensure you continue receiving Crucial Skills. We'll resume with a Q&A next week. |
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| | | | This year marks my seventeenth working for an amazing company that, up until two days ago, was known as VitalSmarts. Like all careers, mine has had its share of ups and downs—from incredibly challenging moments to those when I felt like I had the best job in the world. Through it all, one thing has become apparent to me: I love working for this organization. I love my colleagues, what the organization stands for, and the good we accomplish together. This week is especially significant for everyone associated with our organization. This is the week we become Crucial Learning... | |
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| | | CONFLICTING FACTS? HOW TO TALK ANYWAY
| How can you dialogue when you can't even agree on what the facts are? Joseph Grenny explains in this two-minute video.
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| | | ATTEND CRUCIAL CONVERSATIONS for MASTERING DIALOGUE SEP 20–SEP 24
| Join us virtually and learn how to reach agreement when opinions vary, stakes are high, and emotions run strong.
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| | | IN THE NEWS | HBR: HOW TO HAVE THOSE DIFFICULT RETURN-TO-OFFICE CONVERSATIONS | How will your company address conversations about returning to the office? Joseph Grenny, coauthor of Crucial Conversations, and Derek Cullimore, director of human resources for Crucial Learning, provide three guidelines for talking about the topic. | |
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| | | He that always gives way to others will end in having no principles of his own. | | | |
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