Hi John,

There’s more to building a customer relationship than just sending emails. You need to understand the individual behind the address.

Here are five takeaways you’ll hear in our Tech-Talk Webinar, “The State of Customer Engagement in 2025” on Thursday, April 10, 2025 at 2pm ET / 11am PT.

1. More than half of brands exceeding revenue goals think about emotional customer connections.
2. Many top brands use AI to adjust communications based on engagement.
3. Cross-channel engagement is a struggle.
4. Brands are increasingly turning to messaging apps to reach audiences.
5. Privacy often gets in the way of personalization.

ATTEND THE WEBINAR

See you soon,
EMARKETER Studio

Presented by Braze.