Now offering local support!
For a business to succeed, and continually improve, customers need to be heard. Customers are the backbone of all businesses and that’s why it is imperative to listen and understand your customers' concerns.
Here at MarketingPlatform, we recently conducted a survey of our customers. And the one message that resonated was the handling of communication through our support channels to the respective markets.
So, what did MarketingPlatform do?
We listened to our customers’ concerns and made the relevant changes to improve our customers’ experience and journey. We listened to how important it was to be able to speak to a real human, in their local language, when a complicated issue arose.
That’s so why we have implemented the following change.
• All phone support is now handled by the respective countries (Denmark, Norway, Finland and Sweden) in their native tongues, in addition to English.
This ensures customers can communicate with our support staff in a clear and concise manner and continue to deliver on our service. Our chat support will remain online in the English language.
Have you yet to experience the wonderful world of MarketingPlatform? Why not try it out for yourself and see how we can help you?
Request a FREE 14-day trial period today and see how MarketingPlatform can help your business.
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| Jens from MarketingPlatform
Director Product, Delivery and Service |
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MarketingPlatform ApS, Birkmose Allé 37,
6000 Kolding, Danmark
+45 70 26 12 72
support@linkmobility.dk |
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