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Featured Blog article
A look inside Nationwide Building Society’s new CX design lab
about 22 hours ago

Nationwide Building Society has set up and launched a 30-person customer experience design team, Nationwide Studio.

The aim is to reinvent Nationwide's design culture and develop the next generation of customer experiences.

We caught up with Webster Garratt, Head of Digital Experience & Service Design at Nationwide.

Content creators, it's time to abandon yourself to Facebook
about 17 hours ago
How the first Digital Pride aims to unite the LGBTI community
about 18 hours ago
Do you need to be on that new social media platform?
about 20 hours ago
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Digital Jobs
ECOM Recruitment: Social Media Manager - Healthcare - 30k
ECOM Recruitment: Senior Digital Project Manager - Bracknell Agency - 50-55k
ECOM Recruitment: Digital Account Director - Marketing Communications - 60-65k
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Featured Research
Paid Search Marketing (PPC) - Best Practice Guide: Marketing Campaign Integration Strategy
18 days ago

This section of Econsultancy's newly-updated Paid Search Marketing (PPC) Best Practice Guide covers marketing campaign integration strategy. The guide will help beginners and experts to plan, create, launch and optimise paid search campaigns and maximise their return on investment. Seven other sections are available.

Guide to LinkedIn Marketing Solutions
about 22 hours ago

This report is a guide to using LinkedIn for marketing purposes (both from a strategic and functional point of view), helping B2B marketers to extract maximum value from LinkedIn's comprehensive range of products and features. We have specifically designed this document to be easily understood, supported by visual examples and case studies so that recommendations can be readily taken on board by time-poor B2B marketers on the ground.

View all Research
Upcoming Training
Online Copywriting - Advanced - 3 places left
London, 5 Apr 2016
Creating Superior Customer Experiences -
London, 5 Apr 2016
Persuasive Design - 6 places left
London, 8 Apr 2016
Fast Track Digital Marketing -
London, 12 Apr 2016
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Upcoming Events
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty (Manila) - Sold out
Manila, 5 Apr 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty (Singapore) -
Singapore, 7 Apr 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty (Jakarta) -
Jakarta, 14 Apr 2016
Effective leadership in the digital age: What it means to be a digital leader - Sold out
London, 14 Apr 2016
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