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Featured Blog article
Why is design thinking suddenly so important?
about 22 hours ago

Design thinking is one of the year's buzzphrases.

Though it has been around for decades, design thinking is back in focus due to the rapid expansion of digital products and services.

I recently wrote an article asking 'What is design thinking?'. Now, let's look at why companies should be using design thinking.

How advertisers are being exploited by fake news sites
about 17 hours ago
Social media customer service: Six important talking points
about 18 hours ago
How Glossier has used Instagram to create a cult following
about 21 hours ago
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Featured Research
B2B Digital Trends 2016 - 2017
26 days ago

This year's B2B Digital Trends report, published in association with Adobe, draws on the input of more than 1,000 global B2B professionals. As the fifth annual report on B2B in digital, our latest edition deviates from the tendency of past reports to ennumerate ways in which B2C trails B2B, instead evaluating similarities and providing useful projections of the future.

Digital Agency Rate Card Survey 2016
6 days ago

This is THE digital marketing industry report for those who want to benchmark daily rates for UK digital agencies. It covers more than 50 individual job roles and breaks down rates by agency size. Useful for agencies and those working client-side.

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Upcoming Training
Digital Content Strategy -
London, 22 Nov 2016
Web Measurement and Analytics - 3 places left
London, 23 Nov 2016
Multichannel Marketing and the Customer Journey - 2 places left
London, 23 Nov 2016
Programmatic - 4 places left
London, 24 Nov 2016
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Digital Cream Singapore -
Singapore, 24 Nov 2016
Understanding the Customer Journey in Asia Pacific -
, 29 Nov 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty -
Mumbai, 29 Nov 2016
The Rise of Customer Experience & Customer Journey: Optimising Engagement Levels for Greater Customer Acquisition & Loyalty -
New Delhi, 1 Dec 2016
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