AUGUST 11, 2020

Auto Dealership Literally Offers White-Glove Treatment

“We thought, ‘Why not make manners and hospitality our business model?’” general manager Bobby Watts says.

Things are looking better than before, but analysts hedge their forecasts. Meanwhile, the used-car market makes an amazing recovery.

Committee Nurtures Dealer-Customer Relationships

Auto dealers are among the most motivated of entrepreneurs, says Hyundai Motor America’s Barry Ratzlaff.

Auto Loans, Lease Deals Down 12.7%

Originations among borrowers with credit scores below 620, a commonly used definition for subprime credit, are down 23.2% for the second quarter, according to the New York Federal Reserve.

Jeep Tops Most-Seen Auto Ads

In its chart-topping spot for the week of July 27, Jeep asks, “When was the last time you really looked out the window?”